The Dyson guarantee
We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.
Free Dyson parts and labour
Help from Dyson experts
Hassle-free replacement
Cordless in a bigger format
For quicker intelligent cleaning
Up to 120 minutes of run time
Laser detects the particles you can't normally see
150% bigger bin2 for less bin emptying between cleans
25% wider cleaner head2 for faster room cleaning
Hair screw tool
The most powerful, intelligent cordless vacuum
Up to 60 minutes of run time
Laser detects the particles you can't normally see
Measures microscopic dust particles for scientific proof of a deep clean
Anti-tangle cleaner head
Hair screw tool
Powerful suction to deep clean everywhere
Up to 60min run time
Up to 40% bigger bin for bigger cleans
Fully-sealed filtration system traps 99.97% of particles as small as 0.3 microns
Motorised Direct Drive technology deep cleans carpets and hard floors
Powerful suction for versatile cleaning
Up to 40min run time
Direct drive cleaner head for strong pick-up
Whole-machine filtration and hygienic bin emptying
Reach Under tool for cleaning under furniture
Lightweight with powerful suction
Up to 30min run time
Whole-machine filtration and hygienic bin emptying
Reach Under tool
- Run time based on consecutive use of two separate battery packs.
- Compared to the standard Dyson V15™ vacuum.
- Laser engineered for hard floors. Effectiveness of laser influenced by ambient light conditions, debris type and surface.
- Suction tested to EN IEC62885-4 CL5.8 and CL5.9, tested at the flexible inlet, loaded to bin full, in Boost mode against the cord-free stick market.
- Applies in Eco mode with non-motorised tool. Actual run time will vary based on power mode, floor type and/or attachments used.
- Best accuracy achieved in Auto mode. Auto ramp feature in Auto mode only. Testing based on average in home usage according to Dyson internal test data. Microscopic dust is defined as particles less than 100 microns.
- Compared to all cordless vacuum cleaners with soft roller cleaner heads and 360° castor wheels, according to GFK sales tracking data in each market.
- Tight spaces refer to gaps that are wider than 20.7cm.
- Lie flat backwards only
- Stated runtime applies in suction mode 1 with a non-motorised tool attached.
- Compared to Dyson V8™ Absolute cord-free stick.
- Tested against EN 60312-1 5.11. Tested in MAX mode.
- Stated run time applies to powerful suction mode with non-motorised tool attached.
The Dyson guarantee
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your guarantee period.
Help from Dyson experts
Freephone and live chat. The right advice for your machine, from real Dyson people.
Hassle-free replacement
If we can't repair your machine, we'll replace it while it's under guarantee. Fast.
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